November 2007 - Although voice e-mail, video mail and video conferencing can provide enhanced forms of communication, a non-profit organization should also provide a Web-based instant messaging tool to allow easy communication with any of their online volunteers or potential online volunteers. One such free (text-based) instant messaging service (Meebo is a similar service) that a non-profit organization can place on their Web site is called Plugoo.
Download (Right Click, Save) the PDF from The Internet Archive created by MYS online volunteer Kimberly Mickelson that explains how to easily use Plugoo. For further information, www.mys.ca/volunter or RandyTyler@gmail.com
See this Online Volunteering Resource for more.